Scheduling conflicts and manual updates were causing missed appointments and frustrated clients. We built an automated solution that manages bookings in real time, integrates with existing calendars, and sends instant confirmations.

Challenge

Teams were juggling bookings manually across spreadsheets and emails, leading to double-bookings and wasted hours rescheduling. They needed a central automated system that works 24/7.

Solution

  • Integrated Google Calendar and Microsoft Outlook APIs
  • Responsive self-service scheduling interface
  • Automated email / SMS reminders to cut no-shows
  • Real-time availability sync across multiple team members
  • Admin dashboard with analytics for capacity planning

Outcome

  • 80 % fewer scheduling errors vs. old process
  • 2+ hours saved per day in admin time
  • Instant client confirmations boosted satisfaction
  • Scales easily as new users or locations are added

Tech Stack